Birmingham

Temporary Scheduler

Job description          

SF Recruitment are currently recruiting for a Scheduler on a 3 month temp basis for our client based in Sheldon.

This is a full time role working Monday to Friday 9am to 5.30pm and is paying £18,000 per annum.

Duties

Manage, investigate and resolve customer delivery queries
Manage, investigate and resolve customer claim queries
Manage, investigate and resolve fraud queries
Update ITS queues within the required timescales
Escalate unresolved queries to line manager
Courtesy calls to customers to resolve queries
Respond to internal telephone queries
Manage multiple mailbox queries
Experience Required

The ability to work on own initiative and work under pressure with good time management skills
Customer Service and Administration experience
Attention to detail and accuracy
Good communication skills
Team player
Able to use MS Office
If you are interested in this role, please apply or for more information contact Harbinder Soul on 0121 644 4398.
At SF Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please click here. Only applicants with a suitable amount of UK based experience and who have a legal right to work within the UK will be considered.
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