What makes working at Mondelēz International so special? Many things. The iconic brands and global nature of our business. The continuous innovation and endless opportunities to grow. The chance, each and every day, to put a smile on people's faces. We're the world's leading maker of Chocolate, Biscuits, Candy and Gum with billion-dollar brands like Cadbury, Milka, Prince and Oreo and we now have an exciting opportunity to join our team.
Purpose of the Role
Focus on excellent customer service while providing a great place to work through an outcome based, knowledgeable and engaged HR services organisation.
Integrate our global scale with simplified and standardised processes and technologies.
Promote common ways of working with the positive end user experience in mind.
Build a continuous improvement culture.
Provide a talent pool for HR.
Implement non-negotiable control and compliance standards.
Provide flexibility across all workstreams within the Shared Service Centre as required.
Receives and manages employee data maintenance and workforce administration requests within the below process families:
Recruitment and Onboarding
Employee Events eg Pay/work schedule change, Temporary contract extension, Promotions, Lateral moves, Downgrades, Maternity leave, Parental leave
Temporary contract end
Involuntary and voluntary separations
Individual data correction for personal/non-personal data
Effective date changes
Execution of reversals
Notifies payroll and other relevant parties of requests; confirms payment
Updates case management tool and SHARP as needed by processes
Provides requested SHARP HR and Payroll data/transactions to auditor
Fulfils all of the above duties with a high level of customer service
Being accountable and taking ownership of own workload
Building relationships with key stakeholders within supported population ie HR Managers, Recruitment, key line managers
Working flexibly across other teams within the Shared Service Centre as volumes in the centre fluctuate
Educated to A Level standard or equivalent desirable
European language French (Required)
Skills and Experiences:
Flexible and agile approach, able to deal with changing priorities
Self directed, able to multi task and manage fluctuating workload
Able to work under pressure and learn quickly
Able to work collaboratively as part of a team
Customer-focused and detail orientated
Problem Solving Skills
Excellent communication and stakeholder management skills
Experience in HR, global organisation and/or shared service organisation
Excellent database and data skills
Comfortable with technology and technical tools (e.g. case management tool, SHARP)
Computer literate, knowledge of Excel, PowerPoint, MS Project
We pride ourselves on having a high performing and collaborative culture where we offer support and development to enhance your career and develop your knowledge and skills.
In return for your commitment, drive and enthusiasm, we offer an attractive benefits package within a highly successful International business that offers financial rewards and resources, including bonus scheme, contributory pension, life assurance, generous holiday allowance and a flexible benefits programme.