Birmingham

Customer Service Representative (German Speaking)

Job description          

The Role

This Customer Service Representative (German Speaking) role is a fantastic opportunity for any customer focused professionals looking to work with an international organisation whilst utilising their German language skills. It is essential that you are able to speak, read and write German fluently and ideally you will already have some office based customer service experience. You will be providing timely and efficient solutions for customers by offering a world class service in a fast paced team environment.

Customer Service Representative (German Speaking) Responsibilities:

Respond to and process requests from customers and Account Managers.
Answer incoming calls, dealing with any queries.
Process customer orders, quotations and requests for samples.
Deal with incoming email enquiries.
Develop relationships with key customers, promoting the products and services offered.
Follow up on quotations and sample requests.
Provide technical assistance to customers.
Provide support to Regional Sales Team, Marketing and Business Management Teams.
Keep all customers records updated and accurate.

Requirements:

Must be fluent in English AND German.
Previous customer service experience essential, preferably in a multi-national organisation.
Proven ability to resolve complex customer requests.
The ability to multi-task in a fast paced office environment.
Confident and polite telephone manner.

£23,000 to £25,000 annual salary.
Based in Worcester.
Monday to Friday 8am to 4:30pm.
Refer a friend
Hewett Recruitment Birmingham jobs

Hewett Recruitment

Birmingham jobs

Birmingham jobs

 Birmingham jobs  Birmingham jobs

If you are Ambitious, Brave and Compassionate there has never been a more exciting time to join our team. Ambitious and proud to provide world-class care everyone who works at Birmingham Women’s an...

Katie Bard are seeking a pro-active and ambitious individual to join their empowering recruitment graduate scheme.
The successful applicant must have:
2:1 degree (or equivalent)An ability t...

As a Payroll Administrator you'll play a key role within our Payroll Team, supporting the Team to ensure that salaries and wages for all Halfords Colleagues are paid timely and accurately on a mont...

TRAINEE ENGINEERS WANTED

Due to massive expansion we are looking to recruit trainee mobile phone engineers. No previous knowledge is needed as we provide an intensive 2-week training progr...

Birmingham Community Healthcare NHS Foundation Trust has Health Visitor vacancies in the Hodge Hill and Yardley Districts of Birmingham. Hodge Hill District covers Washwood Heath, Bordseley Green, ...

Hewett Recruitment Birmingham jobs

Hewett Recruitment (Birmingham jobs)

 Jobs in organization(state)

The Role

This Customer Service Representative (German Speaking) role is a fantastic opportunity for any customer focused professionals looking to work with an international organisation wh...

Customer Service Advisor

My client, a global leader in their field, are currently looking for Customer Service Advisors to join their growing team in Worcester. If you are confident and pr...

Industrial Cleaner
2019-09-21

Industrial Cleaner

Our client are looking for an Industrial Cleaner on a temp to perm basis on their late shift.

This Industrial Cleaning position will involve:

Cleaning ...

We are recruiting on behalf of a local company with a huge global influence and as such are looking for ambitious, professional individuals who would thrive on following a sound career path with so...

Machine Operative
2019-09-17

Our Client is seeking a Machine Operator to join their existing team.

The Machine Operative position will involve:-

Setting up machine to cut to specific measurementsMinding machi...