Helpdesk Consultant - Full time

Job description          

Do you enjoy working in a fast paced busy environment? Do you take satisfaction from going the extra mile to help clients? If so, this could be the right career move for you. As a Helpdesk Consultant you’ll be the first point of call to our clients and deal with complex queries on varied topics. Be part of our success story and build a career on our helpdesk with our development programme; we offer an attractive salary which increases as you develop within your role. All helpdesk consultants start on £19,500 and once you start on Pensions or Investments your salary will increase to £22,250. If the idea of further education appeals to you, we will support you to complete qualifications and become multi-skilled on the helpdesk. This can earn you up to £26,000. Do you have financial services experience? No problem if you don’t, you’ll start our detailed training programme on day one. Our friendly and knowledgeable training team will provide all the support that you’ll need to ensure you feel confident in your role and to fully prepare you to assist our clients with their wide-ranging queries.
Who we are looking for:
Great communication skills A problem solver Can pick up complex information The right attitude Should be able to demonstrate the skills below to meet our company values;
Hargreaves Lansdown is an inclusive working environment and values diversity in its workforce. Hargreaves Lansdown is a Bristol born, Bristol based company and we are proud to be the UK’s number 1 ‘investment supermarket’ for private investors. We are a secure FTSE 100 company and we are trusted with more than £86 billion by 1,090,000 clients. This is an exciting time to join HL as we keep on growing as a company, but that doesn’t mean we’ve lost our small company spirit.
This is what you gain from working at HL: Competitive pension Career development programme Bonus – you may be eligible for a discretionary bonus depending on your performance HL’s save as you earn Scheme (SAYE) – the company offers employees the chance to participate in a SAYE share save scheme Additional self-study Home technology scheme Restaurant card Cycle to work scheme Self-discounted gym membership Employee events Sport groups Volunteering opportunities Hours: 40 hours per week - 08:00 till 17:00, 09:00 till 18:00, 10:00 till 19:00 & 1 in 3 Saturdays 09:30 till 12:30
Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.
This role may also be available on a flexible working or part time basis – please ask the Talent Acquisition team for more information.
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Hargreaves Lansdown Bristol jobs

Hargreaves Lansdown

Bristol jobs

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