Are you a highly motivated care professional looking to take the next step with a leading not-for-profit provider in Somerset? Do you want to join an organisation built on innovation, progressing professional careers and making a positive difference to people’s lives?
The purpose of the role of the Performance Coach is to work closely with the Operations Director and Locality Managers to provide targeted support to teams to ensure that the services we deliver are compliant with CQC regulations, Dimensions Group’s Standards and best practice, resulting in real outcomes for People we Support. You will be responsible for service improvement at times of crisis, advising services on how to move from good to great and supporting Locality Managers to successfully implement action plans and respond to compliance audit recommendations.
Discovery works across Somerset supporting over 900 people with learning disabilities and/or autism and their families. We are a social enterprise, established in April 2017 commissioned by Somerset County Council to provide a range of care, support and accommodation, supporting people to be part of their communities and to have choice and control over their lives. We put people at the centre of everything we do and value everyone’s unique contribution – those we support, their families and our colleagues.
About the role
You will be expected to assist the people we support in the following ways:
Work with managers to develop and implement plans following the recommendations of audit and compliance reports or the request of the Operations Director
Work with and coach managers to improve Person Centred Support practice
Support managers with their personal development and the performance management of their team
Support managers to be effective, professional and confident in multi-disciplinary meetings
Act as a mentor for new managers
Undertake specific projects as required
Analysis data collection and improve practices across the area
Most importantly, you want to make a difference to the lives of people we support with learning disabilities or autism. To do that, you’ll have:
Experience of line management in the social care sector and working to improve services in Learning Disability and Autism services
Experience of using coaching as a management style, setting and monitoring quality standards and of managing change and new ways of working
Experience of working with families, circles of support and other professionals in a multi-disciplinary approach
Beyond those qualities, you’ll also be:
Able to communicate effectively at all levels and to build effective working relationships internally and externally
Able to manage people in a manner that achieves improvement to services
Ability to select appropriate management style for the situation
Skilled in communicating to a wide range of people and the confidence to challenge
In return for your hard work and dedication, we offer ongoing development opportunities and the strongest possible prospects, plus a range of great benefits including:
Up to 30 days’ annual leave entitlement (including bank holidays)
Access to discounts on high street shopping, cinema tickets and meals out
Employee Assistance Programme
Long Service Awards
For more information visit www.discovery-uk.org/careers
If this sounds like the career opportunity you’ve been looking for, we’d love to hear from you. Please read the attached Job Description, which provides additional information about the role. Discovery are committed to safeguarding and promoting the welfare of the people we support. Please note:
Candidates will be required to provide evidence of their identity and eligibility to work in the UK
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Discovery has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
We welcome applications from people from Black, Asian, Minority Ethnic backgrounds
Click on the button below to apply and please ensure you upload a copy of your CV to complete the application process.