Bristol

Business Support Administrator

Job description          

We have a new opportunity to join DAS Law, an ambitious and thriving law firm, as a Business Support Administrator in the Personal Injury department. This is a full time, permanent position based in central Bristol, just a short walk from Bristol Temple Meads train station. The main tasks will include: Providing administrative support to a face paced, Personal Injury department; Front desk/reception duties including answering incomingmainline calls for DAS Law, assisting with client requests, answering queries and referring them to the right person where necessary; Making outbound calls to clients to send initial client care packs or to obtain outstanding paperwork and/or information; Generating paperwork for clients and ensuring that this has been received; Performing mandatory database searches to obtain relevant background information; Accurately and efficiently processing and dealing with departmental, team and individual mailboxes; Reviewing incoming cases from DAS to appropriately allocate to the relevant team, or Fee Earner; and Setting up new cases on the case management systems. About You We are looking for applicants who have a confident telephone manner and the ability to engage with and work as a part of a larger team to ensure a seamless customer experience. In addition, we are looking for candidates that have: At least 6 months’ customer service experience, preferably in a law firm but this is not essential; Excellent customer service skills; Good time management skills with an ability to multi-task and achieve deadlines; Good attention to detail; and Strong IT skills with the ability to learn and comply with case management systems In return for your commitment we will offer you generous remuneration and a benefits package to include: 25 days holiday with the option to buy up to a further 5 days Company pension scheme with the option to increase contributions Group Income Protection for all employees Group Legal Protection for all employees A choice of either European Motor Assistance or Home Emergency Assistance Salary sacrifice benefits including Cycle scheme and season ticket loans A comprehensive wellbeing programme including a range of free weekly exercise classes (dependent on your office location) and free eye tests Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK The option to join our Sports and Social club which organises discounted events such as theatre visits, wine tasting and shopping trips.
DAS Legal Expenses Insurance Bristol jobs

DAS Legal Expenses Insurance

Bristol jobs

Bristol jobs

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DAS Legal Expenses Insurance Bristol jobs

DAS Legal Expenses Insurance (Bristol jobs)

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