This customer focused post is an integral part of the Support Services Department providing a range of portering services to the university community. The ability to work as part of a team, excellent communication skills and a pro-active approach to customer satisfaction are essential for this post.
A full driving license is preferred
The hours of work are 35 hours Monday to Friday on a four weeks shift pattern, three weeks at 8am - 5pm and one week 3pm - 10pm. There are also 3 hours contractual overtime each week and a 5% shift allowance included.
1. Job Details
Job title: Servitor/Driver
School/Support Department: Support Services Division of Estates and Buildings
Line manager: Senior Janitor
Date: August 2019
2). Job Purpose
To provide an efficient level of service to the Schools and Departments in allocated buildings of a College area within the University, together with Support groups.
3). Main Responsibilities and approx. % of time
1 Delivery of mail and driving
2 General portering of goods
3 Building/premises support duties to include room, theatre, classroom setups and weekly/monthly building tests. Fire Evacuation
4 Security within the allocated buildings – open/closing of buildings and room and reporting incidents.
5 Cleaning duties within buildings and surrounding areas 5
4). Planning and Organising
Plan workload on a daily basis in order to meet the requirements of the building users. Plan for and assist users with conferences, special events to be held within buildings.
5). Decision Making
Have a common sense approach to routine issues which arise with the building.
6). Problem Solving
Refer complaints or any non-routine problems to Line Manager. Deal with issues arising from double booked or overruns on room bookings.
7). Key Contacts/Relationships
The main contact is with the Senior Janitor regarding requests from the Schools or Departments within the allocated buildings.
Schools and Departments: regarding General queries on the provision of the service level.
Students and Visitors: Dealing with queries and problems they may have.
8). Knowledge, Skills and Experience Needed for the Job
Physically fit to meet the requirements of the job
Ability to work both alone and as part of a team
Ability to communicate with a wide range of staff
The workload is allocated by the Senior Janitor and the standard requirements of the Schools or Departments within the allocated buildings.
All applicants should apply online by clicking the apply link at the bottom of this page . The application process is quick and easy to follow, and you will receive email confirmation of safe receipt of your application. The online system allows you to submit a CV and other attachments
You will be notified by email whether you have been shortlisted for interview or not.
The closing date is 5pm on 26th August 2019.
Right to Work
In accordance with UK legislation the University of Edinburgh, as an employer, has a legal responsibility to prevent illegal working and therefore must check that all employees are entitled to work in the United Kingdom (UK).
To do so, the University requires to see original documents evidencing right to work in the UK before commencement of employment and this is normally carried out at interview. Details will be provided in any letter of invitation to interview.
For further information on right to work please visit our right to work website
In the circumstances where the vacancy does not meet the UK Visas and Immigration (UKVI) criteria for sponsorship the successful applicant must have the existing right to work in the UK or individual circumstances which enable permission to work to be obtained.
For further information about whether you require a visa and other visa routes please visit the GOV.UK website
Conditions of Employment
For employees on University Grades 1-5 or equivalent there are two pension schemes available: University of Edinburgh Staff Benefits Scheme (SBS) or the National Employment Savings Trust (NEST).
This role is grade 2 and therefore the post holder will automatically become a member of the NEST scheme if their monthly earnings are deemed to be ‘qualifying earnings’ (equivalent to the HMRC monthly threshold above which their earnings are taxable). If the post holder’s earnings are not deemed as “qualifying earnings” and therefore will not automatically become a member they can opt in to the NEST scheme.
The post holder can choose to join SBS and by doing so they will not become a member of the NEST scheme.
Further information on the different employer/employee contribution levels required for each scheme and different levels of benefits that the post holder may receive may be found at on our Pensions website
The role is grade 2 and attracts an annual salary of £16,766 to £17,079pa plus a 5% shift allowance, for 35 hours, each week. Salary is paid monthly by direct transfer to your Bank or Building Society account, normally on the 28th of the month. Salaries for part-time staff are calculated on the full-time scales, pro-rata to the Standard Working Week.
The University of Edinburgh was founded in 1583 and currently occupies more than 550 academic, administrative and residential buildings throughout the city of Edinburgh across 5 campuses; Central Area, Kings Buildings, Easter Bush, Bio- Quarter and the Western General Hospital. There are also sporting facilities at Peffermill.
The estate is an exciting mix of eras and architecture. Whilst many of the buildings enjoy listed status and are integral to the unique qualities and characteristics of the UNESCO World Heritage Site of Edinburgh, many more have been added over the years as the University has grown. The portfolio ranges from nationally important, iconic, historical buildings through to state of the art teaching, research and sporting facilities.
The University of Edinburgh has a significant programme of estates investment underway, in both capital development and also in the infrastructure and resilience of the estate. This investment will help to ensure that the university remains at the forefront of world leading teaching, learning and research.
The Estates Department is part of the Corporate Services Group and provides a range of key activities that help the University to achieve its corporate objectives. It is an integrated centre of excellence responsible for implementing decisions related to the buildings, fabric and infrastructure of the University. It provides specialist advice to the University on strategic estates issues as well as its statutory obligations.
The comprehensive service provided includes:
Estate Strategy and planning
Delivery of the Capital investment plan
Professional and Technical Services; focussing on compliance issues including asbestos management and water safety
Maintenance and operation of the estate including planned and reactive works
Planned preventative maintenance including life-cycle replacement
Servitorial, Janitorial, Security, Cleaning and Mail Services
Energy management, waste management, transport, parking, furniture
Helpdesk and Administrative support
The department is led by Gary Jebb, Director of Estates, and currently employs around 950 staff and is committed to supporting the University in achieving excellence by providing a range of integrated services that are professional, customer-focused and designed to provide and maintain an estate that is safe, compliant and suitable for its intended purpose. We actively seek improvements in all we do and will continue to embrace the principles of sustainable development, innovation and collaboration.
The department is a lively and diverse mix of people, professions and skills who work together within the departmental values of:
ONE TEAM – We are one team – and we are best when we work together
RESPECT - We treat people how we like to be treated
PEOPLE – We value our people
POSITIVITY – We have a positive attitude
COMMITMENT – We do what we say we’re going to do
The department also benefits from an active Charities Group, which arranges regular events across the department raising money for local charities.
A Health & Wellbeing programme is in place, with a wide range of support and activities available to all staff.
The Corporate Service Group (CSG)
The University of Edinburgh’s international success and reputation is enhanced by high quality professional and support services that enable and promote world-class learning, discovery and enterprise throughout our large and diverse organisation. We give our professionals who work in the Support Groups the opportunity to be part of a world leading institution while enjoying a stimulating and supportive environment.
Our Support Groups consist of Student and Academic Services Group (SASG), Information Services (IS) and Corporate Services Group (CSG). Collectively, we employ over 3,000 support staff and contribute to, lead and deliver major strategic projects as well as ensuring the efficient running, maintenance and administration of the University.
The Corporate Service Group, led by Hugh Edmiston, Director of Corporate Services, provides the operational and business orientated services for the University in support of its educational, research and knowledge transfer goals. Many areas are recognised as leaders in their fields through the awards they have received over recent years. The Group provides the physical environment, the day to day processes that are vital to the management of the University, as well as professional leadership in matters of compliance and application of good practice.
Professional services are provided through teams of expert staff who operate at University, College, School, and Support Group level, providing a business-oriented, client-facing service to the broad university community. The structure of the services reflects the devolved character and culture of the University in order to ensure that the service achieves an appropriate balance between sustaining the highest professional standards, whilst tailoring the service to meet the diverse needs of different parts of the University. CSG also runs the visitor and business orientated activities of the University.
CSG employs over 2,200 staff over 11 business units comprising: Estates, Finance, Health and Safety, Social Responsibility & Sustainability, Central Bio-Research Services, Veterinary Scientific Services, Research Support Office, Accommodation Catering and Events, Sport and Exercise, Edinburgh Innovations, Risk and Business Continuity and Corporate Development. CSG provides an exciting yet challenging array of diverse world-class career opportunities.
The University of Edinburgh
For more than four centuries, our people and their achievements have rewritten history time and again. They’ve explored space, revolutionised surgery, published era-defining books, paved the way for life-saving medical breakthroughs and introduced to the world many inventions, discoveries and ideas from penicillin to Dolly the sheep. We have believed that anything is possible, we still do.
The latest Research Excellence Framework highlighted our place at the forefront of international research. This adds to our international reputation for the quality of our teaching and our student experience excellence. The University is proud of its success with online teaching initiatives, with 2550 students currently studying its online distance learning postgraduate programmes, and a total to date of more than 2 million enrolments for Edinburgh MOOCs.
As a member of staff, you will be part of one of the world's leading universities, with 20 Schools spread over 3 Colleges that offer more than 1600 undergraduate and 600 postgraduate programmes to over 41,000 students each year. Professional services are critical to this success as well as our world-class teaching, research and student facilities. In fact, we are one of the top employers in Edinburgh, with over 14,500 people spread across a wide range of academic and supporting roles.
As a world-changing, world-leading university, we offer an exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent, develop and reward success and integrate academic, professional and personal career goals, as well as give your career the benefit of a great and distinguished reputation. In addition, our employees benefit from a competitive reward package and a wide range of staff benefits, which include generous holiday entitlement, a defined benefits pension scheme, staff discounts and much more. Access our staff benefits page for further information and use our reward calculator to find out the total value of pay and benefits provided.
The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality. The University has a range of initiatives to support a family friendly working environment, including flexible working and childcare vouchers. See our University Initiatives website for further information.
University Family Friendly Initiatives
Staff Pride Network for LGBT+ colleagues and allies
Disabled Staff Network
The University of Edinburgh is a charitable body, registered in Scotland, with registration number SC005336.