Customer Service Advisor

Job description          

Customer Service Advisor

Location: Dalkeith Road
Pay Rate : £10.12 per hour
Duration - 6 month ongoing temporary to permanent opportunity
Working Hours - Monday to Friday - Rotational shifts between 08:00am - 18:00pm - NO WEEKENDS

KEY RESPONSIBILITIES: Retirements department Responsible for delivering exceptional service over the phone dealing with customers at first point of contact. Take ownership of customer problems solving them at first point of contact and escalate when required. Contribute to the continuous improvement of the business by identifying and taking ownership of opportunities for improvement to the processes you use. Working in a team environment in an open plan office. Administration work - Sending emails, Processing work, Data entry
SKILLS REQUIRED: Good Communication- Written and Oral Take ownership of all customer requests Computer literate Understanding and Interpreting Data at a basic level Flexible, Adaptable and able to adapt to changes
WHAT'S IN IT FOR YOU? Excellent training - 6 weeks training Great rates of pay - Overtime available Potential for extension or a permanent position The opportunity to work with some of the most influential and experienced managers in the banking industry
You must be able to PASS a CREDIT CHECK and DISCLOSURE check if successful
Pertemps Network Group Edinburgh jobs

Pertemps Network Group

Edinburgh jobs

Edinburgh jobs

 Edinburgh jobs  Edinburgh jobs

Job Description

We are looking for people who are caring and compassionate and would like to make a real difference to the quality of life of our clients. As a CAREGiver you will provide a...

Role Product Support Engineer Edinburgh Permanent or Contract
Role Overview: The engineer would be responsible for engineering support to production at the introduction of new designs.

Job Ref: JH3132 Branch: Mercure Edinburgh City Location: Mercure Edinburgh City, Edinburgh Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 39 Posted da...

Packing Operative

Search Industrial have an immediate requirement for several Food Production Workers/Packers to work with our client due to a growth in production volumes within their business.

Although no...

Work Locations : Waldorf Astoria Edinburgh - The Caledonian Princes Street Edinburgh EH1 2AB Looking to join a culture of excellence as an Housekeeping Supervisor and be part of the most recognise...

Pertemps Network Group Edinburgh jobs

Pertemps Network Group (Edinburgh jobs)

 Jobs in organization(state)

Call Centre Representive
Location: Edinburgh - Dalkeith Road
Pay Rate : £10.12 per hour

Do you want a career in banking? Do you thrive to give excellent customer service?

Pertemps Scotland Ltd are working with our client in central Edinburgh to recruit for HR Administrators on a temporary basis for around 2 months. The roles are full time.

We require 2 HR a...

Executive Officer

Pertemps client, a well-known Public Sector organisation based in Edinburgh is seeking to recruit several executive officers on a short term temporary basis.

Main Duties: Preparing detaile...

Pertemps Scotland Ltd are delighted to be recruiting on behalf of our public sector client for Cleaners in their City Centre location on a temporary basis.

Hours - Monday - Friday 17.00 - ...

I am currently recruiting for a Business Support Administrator to start ASAP with my central Edinburgh based client.

The role is 36 hours per week.
£9.75 per hour.
The hours of wor...