Edinburgh

Customer Service Advisor

Job description          

Customer Service Advisor

Location: Dalkeith Road
Pay Rate : £10.12 per hour
Duration - 6 month ongoing temporary to permanent opportunity
Working Hours - Monday to Friday - Rotational shifts between 08:00am - 18:00pm - NO WEEKENDS

KEY RESPONSIBILITIES: Retirements department Responsible for delivering exceptional service over the phone dealing with customers at first point of contact. Take ownership of customer problems solving them at first point of contact and escalate when required. Contribute to the continuous improvement of the business by identifying and taking ownership of opportunities for improvement to the processes you use. Working in a team environment in an open plan office. Administration work - Sending emails, Processing work, Data entry
SKILLS REQUIRED: Good Communication- Written and Oral Take ownership of all customer requests Computer literate Understanding and Interpreting Data at a basic level Flexible, Adaptable and able to adapt to changes
WHAT'S IN IT FOR YOU? Excellent training - 6 weeks training Great rates of pay - Overtime available Potential for extension or a permanent position The opportunity to work with some of the most influential and experienced managers in the banking industry
You must be able to PASS a CREDIT CHECK and DISCLOSURE check if successful
Pertemps Network Group Edinburgh jobs

Pertemps Network Group

Edinburgh jobs

Edinburgh jobs

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