Responsible and accountable for the day to day delivery of all Receivable related task ensuring income & refunds processing in a timely manner, across all Income streams.
To maintain a strong financial control environment, ensuring the accuracy of the University’s financial records and to maintain data integrity, whilst achieving service excellence through a strong customer focussed ethos.
Main Duties and Responsibilities
1. Ensure the delivery of high quality input with a strong focus on controls through ensuring accuracy of data input and capture into the Financial Systems. This includes, but is not limited to:
Responsible for the accuracy of books and records through timely allocation of income receipts, refunds processing and billing within agreed Service Level Agreements (SLAs)Responsible for the effective management of the Sponsored Student processAccountable for the operational relationship with SAAS and ensuring the financial accuracy of SAAS Supported Student records and cash allocationResponsible for the daily management and reconciliation of all unallocated cash ensuring all receipts are allocated within agreed Key Performance Indicators (KPIs)Responsible for the daily management of the Team mailbox, ensuring effective delivery against SLA’sEnsure delivery of all processes within SLAs and escalate to Supervisor where deliverables have not or are unlikely to be met to ensure this can be communicated to departments this is likely to impactAccountable for managing tasks assigned on a monthly basisBuild and maintain strong working relationships with both internal and external customers relating to the Receivables process to ensure ongoing delivery of service
2. Month End Processes & Controls:
Support the Accounts Receivable supervisor to ensure Month End processes are deliveredSupport the month end Bank and Balance Sheet reconciliation process, including resolution of reconciling items in a timely manner
3. Continuous Process Improvement and Business Efficiencies:Challenge the status quo associated with current processes and work with management to identify opportunities for process improvement and/or improved controlSupport management in the delivery of analysis to support recommendations to reduce / mitigate risk
4. Adhoc project work:
Support the Accounts Receivable Supervisor on any ProjectsContribute to project work that will drive forward strategic benefits for the University and use financial data to validate proposals
Knowledge, Qualifications, Skills and Experience
Qualifications / Knowledge
A1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar role. Or, Scottish Credit and Qualification Framework level 5 or 6 (Advanced Higher / Scottish Vocational Qualification level 2 or 3, Higher National Certificate) or equivalent, and experience of personal development in a similar role.
A2 Knowledge of financial and accounting procedures.
B1 Knowledge of University financial and accounting procedures.
B2 Knowledge of University Policies and Procedures.
B3 Knowledge of University Accounts Receivable Procedures.
C1 Strong organisational, time management and prioritising skills, with the ability to multi-task and deliver high quality work unsupervised and within tight deadlines.
C2 Ability to challenge the status quo to support the drive around process improvement.
C3 Effective oral and written communication and interpersonal skills, with the ability to challenge assumptions and practices with diplomacy, as well as having a customer centric approach processes.
C4 Proven understanding of control.
C5 High level of attention to detail.
C6 Ability to interrogate and analyse large volumes of data.
C7 Ability to use own initiative and work pro-actively with minimal supervision.
C8 Excellent Team Player.
C9 Flexible in approach, with the ability to react in a constantly changing and learning environment.
E1 Recent relevant experience working in a Finance environment of a high volume processing, large organisation with qualifications or, without relevant qualifications but with evidence of progression and development gained through experience.
E2 Experience of using computerised finance systems.
E3 Extensive experience in using MS Office, minimum of Intermediate level within Excel.
F1 Experience in the use of Agresso Financials.
The Receivables function is responsible for the processing and control of all income receipts / refunds for the University:
The function supports approximately 26,000 students and related Sponsors and over 1,000 commercial debtors covering a spectrum of Clients ranging from NHS Boards, research councils, international companies and private individualsBalance Sheet Reconciliations, Bank Reconciliations and bank transactional processing for University funds
This full time role will report in to the Accounts Receivable SupervisorWork within central finance to provide Receivables deliveryWork as part of the Finance Operations Team to deliver receivables functionality for the University
Planning and Organising
With a high volume of workload, the role holder requires to be able to effectively plan, multitask, whilst being able to deliver against specified timescales, especially around all associated Month End deliverables.
The workload activity will be driven by the Academic Calendar around the Application, Registration and Enrolment, and Graduation phases throughout the year.
Ability to balance competing workload priorities, often at short notice with requests from both internal & external customers.
Ability to prioritise own workload.
Propose solutions to ensure processes are fit for purpose.
Use judgement to identify priorities and highlight areas of risk to management.
Senior Finance Office Management Team.
Operational Heads of Finance and Finance teams.
Non-financial colleagues, ie IT teams, MyCampus Support Team, Student Services.
Administrators and budget holders.
Students, Sponsors, Commercial Customers, Banking Providers.
Enquiries from general public – sourcing of information.
The role holder must use their own initiative in the resolution of difficulties with both internal and external customers, and escalate issues as and when required.
Through application of their analysis, the role holder will support Management in the identification and successful resolution of business issues.
Responsible for own continual professional development and networking opportunities with other High Education institutions.
Standard Terms & Conditions
Salary will be on the Management, Professional and Administrative Grade, level 4, £19,202 - £22,017 per annum.
These two posts are being offered on a full-time and open-ended basis. Hours will be 35 per week, Monday to Friday.
New entrants to the University will be required to serve a probationary period of 6 months.
The successful candidate will be eligible to join the National Employment Savings Trust (NEST) Pension Scheme.
Vacancy Ref: 028215, Closing date: 26 August 2019.
It is the University of Glasgow’s mission to foster an inclusive climate, which ensures equality in our working, learning, research and teaching environment.
We strongly endorse the principles of Athena SWAN, including a supportive and flexible working environment, with commitment from all levels of the organisation in promoting gender equity.
The University of Glasgow, charity number SC004401.
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