Glasgow

Commercial Liability Claims Handler - TMS

Job description          

Job Purpose:
The team is responsible for handling Employer's & Public liability claims on behalf of various insurers. Your role will be to provide a quality claims service on behalf of the insurer and handle claims from the cradle to the grave. To ensure claims are handled on a proactive basis in accordance with the insurers claims handling philosophy.

Duties and Responsibilities:
To establish if cover is in place for the claim.
To record all claims on the digital claims handling system.
To investigate all liability claims either from the desk or by instructing loss adjusters.
To make the decision on liability.
To negotiate settlement of the claim.
To ensure compliance with all legal timescales and client SLA’s.
To build relationships with external clients and stakeholders.
Experience of policy wording and terms and conditions.
Knowledge of insurance and the insurance market.
Knowledge of how to value an injury claim.
Knowledge of reserving philosophies.
Knowledge of Civil Procedure Rules and the Claims Portal.

Skills & Experience:
Good communications skills at all levels.
Excellent customer service.
The ability to work as part of a team.
To take responsibility for your own workload.
Must be able demonstrate adaptability and flexibility.
Good planning and organisational skills.
Good IT skills
This role would suit candidates who have experience in handling any type of injury claims and experience of working in an insurance and or legal environment would be expected.

Are you a Davies Person?

All Davies Group employees need to be able to demonstrate our Big IDEA, Inspire, Deliver, Empower and Aspire. It is essential all employees embed these behaviours in line with their job role.
Davies Group Glasgow jobs

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Glasgow jobs

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