Make a difference with us
If you are looking for somewhere you can make a real difference and are passionate about keeping people safe, well and out of hospital, a career with us may be just what you’re looking for. At Solent NHS Trust, we strive to make a difference to the health and wellbeing of our communities.
We are proud to be an organisation which is focused on our people and we welcome people who share our values to come and work with us.
To deliver great care that is safe, simple and easy to access
To be a caring, flexible and supportive place to work
To deliver the best value for money
The Bank Staffing Service has an exciting opportunity for someone to join our friendly team as a Temporary Staffing Coordinator.
The Bank Staffing Service is a busy and diverse working environment and provides temporary clinical and administration staff to services across Solent NHS Trust. We pride ourselves on providing high quality dedicated Bank members to our clinical areas who have a shortfall in staff at any one time.
You will be responsible for ensuring requests for bank staff are met on a daily basis using the systems and processes designed to ensure efficient and appropriate use of temporary staffing. This will include sourcing candidates through internal bank staff and escalation to agency when required.
Excellent customer service skills are required for this role which will involve dealing with bank staff and services and a high level of telephone enquiries. Assisting in office administration and contributing to developing and forming good working relationships with bank/agency and locum staff.
To perform well in this position you will need to demonstrate excellent customer service skills, be a good team player who is able to use own initiative, prioritise your workload, whilst working to tight deadlines. Excellent written & verbal communication and interpersonal skills are essential as direct contact with a range of staff and departments internally as well as external to the Trust is pivotal to this role.
The successful applicant will be enthusiastic, confident and self-motivated, enjoy working in a challenging, busy environment and will have experience of working in a busy customer focused environment. Your work will mainly be telephone and IT based so you should have an excellent customer service background as well as good keyboard skills and a proven working knowledge of Microsoft Office packages is essential.
Full training will be provided for our HR/rosteringsoftware. This post will be based at Trust Headquarters in Southampton.
For more information please or if you would like to come and visit the department, please contact Helen Pretty, HR Manager on02381 030385 or firstname.lastname@example.org
Candidates selected for interview will be contacted within 2-3 weeks; therefore you should check your emails regularly including junk mail folders.
Solent NHS Trust offers a competitive starting salary and access to a wide range of employee benefits:
27 - 33 days annual leave plus bank holidays (for permanent staff)
Pay enhancements to reward out of hours working
Ability to join the generous NHS pension scheme
Purchase of additional annual leave
Training and development opportunities
An extensive health and wellbeing service
Flexible working options
Free yoga, pilates and mindfulness classes
NHS discounts from leading retailers
Our commitment to equality, diversity and inclusion starts with our people; shapes the way we deliver our services and the way we build our teams. We welcome candidates from diverse backgrounds to help us deliver great care to all of our communities.
Tier 2 Certificate of Sponsorship
Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.
From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement.
Guidance can be found here Criminal Records Checks For Overseas Applicants
To stay safe in your job search we recommend that you visit SAFERjobs (https://www.safer-jobs.com), a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.