Hampshire

Navy Legal Services Caseworker

Job description          

The Service Complaint (SC) system is an employment-based dispute resolution procedure for members of the Armed Forces. Unlike other workplace dispute resolution procedures however, the SC System is governed by Statute and is subject to external scrutiny by the Service Complaints Ombudsman for the Armed Forces (SCOAF) - an Independent, Crown Appointed, Body - and by Parliament.

Responsibilities Caseworkers are responsible for investigating, compiling and presenting all SC cases which are to be decided upon within Navy Command Headquarters at Decision Body (DB) or Appeal Body (AB) level. Tasks include:

a. To prepare and submit full and accurate SC investigations and other personnel casework files to the Deciding Authority in accordance with JSP 831, JSP 763 and BR3 and ensure that the appropriate authorities act on their directions and recommendations;

b. To provide secretariat and administrative support to SC Deciding Authorities, including the preparation of draft decision sheets and drafting the record of decision within 5 working days;

c. To assist in identifying and resolving SCs through the ‘quick win’ process where appropriate;

d. To contribute to SC policy and procedural development; and

e. To provide accurate draft responses to Freedom Of Information requests and Parliamentary Business within the stipulated timescales. Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture Communicating and Influencing Working Together Developing Self and Others Managing a Quality Service Delivering at Pace Benefits BenefitsAccess to learning and development tailored to your role A working environment that supports a range of flexible working options A working culture which encourages inclusion and diversity A civil service pension
In Navy Command we understand the everyday commitments both inside and outside the workplace, so our aim is to provide the flexibility to maintain a great work-life balance. Our headquarters in Portsmouth also offers an impressive range of on-site facilities including a gymnasium, tennis courts and other sporting facilities, a children’s nursery, a bistro restaurant, a handy shop and ample car parking spaces.
This post does not offer any assistance with relocation allowances.
UK Government - Ministry of Defence Hampshire jobs

UK Government - Ministry of Defence

Hampshire jobs

Hampshire jobs

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