Emergency Department Administration Clerk

Job description          

We are currently looking for flexible and hardworking individuals, to join our team of valuable and conscientious Administration staff.

3 positions available: 22.5 hours per week (rotational)

The Emergency Department is a busy and demanding area of work but can offer great job satisfaction to its staff.

The role will involve data entry of patient’s information, Clinic booking Scanning Patient information and admissions, working with a team of Nurses and Doctors to provide a high standard of all aspects of care to all of our patients and their relatives. You must have a flexible approach to working in order to meet the needs of the service. The role will include rotation to early, late and night shifts and it is therefore essential that when applying you are able to meet the required shift patterns.

The role is 'front of house' and the successful candidate will need to provide high level customer service at all times and possess excellent communication skills, be of smart appearance and professional at all times. Previous experience within a similar setting or busy reception area is essential, Keyboard skills are essential and full training will be given to become familiar with systems operated within the unit.

Please be aware, that we may close a vacancy earlier than stated, should a sufficient number of applications be received, you are therefore advised to apply at your earliest convenience.

Trust information

St Helens & Knowsley Teaching Hospitals NHS Trust is the BEST acute Trusts in England for the THIRD year running!

The Trust is currently the only acute Trust in Cheshire and Merseyside, and is one of nine in the entire country, to achieve the title of OUTSTANDING, rated by the Care Quality Commission.

We provide a full range of acute adult services to our local population of circa 350,000 and provide tertiary services across a much wider area in the North West, North Wales and Isle of Man. We are a Major Trauma Unit and the Mersey Regional Burns Unit.

Our '5 Star Patient Care' strategy is at the heart of all that we do; supporting our vision to provide world class services for all our patients by getting it right for every patient, every time.

Our latest achievements include:
Trust rates Outstanding by the CQC – Inspection August 2018 Best in the NHS, Patient Led Assessment of the Care Environment 2017 and 2018 The Trust achieved top marks in the country for areas including; cleanliness, food, privacy and dignity, facilities for patients living with dementia and disabilities, conditions, appearance and maintenance of the hospital buildings. Top 100 places to work in the NHS (NHS Employers and Health Service Journal) Best acute Trust in England (NHS Staff Survey 2017 and 2018) Best Patient Experience in the NHS (CHKS Top Hospitals Awards 2015) In the NHS Staff Survey 2018 the Trust scored the highest marks in the following areas;
Positive organisation culture of safety Quality of care Staff engagement Staff morale Equality, diversity and inclusion Providing a safe environment for staff Our staff rated our Trust as the best place to work and receive treatment. The Trust has also been recognised, for the third year running, as being the top acute Trust in the entire country for staff engagement, staff motivation, and pride in the quality of care we provide to patients.

For further information or to arrange an informal visit, please contact

Mrs. Anne Marie Manley Administration Supervisor on 0151 430 2427
St Helens and Knowsley Teaching Hospitals NHS Trust Liverpool jobs

St Helens and Knowsley Teaching Hospitals NHS Trust

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