London

Bar Associate

Job description          

JD Wetherspoon are seeking a motivated and energetic Bar Associate to join their team.To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere to all customers, with the key aim of retaining and attracting new customers. The main duties and responsibilities of a Bar/Floor Associate include: Ensuring the highest consistent standards of CQSMA* are achieved.
Ensuring that all products are served and presented in accordance with company specification
Maintaining knowledge of products and current promotions
Adhering to the Company’s cash handling and stock control procedures
Ensuring that the bar, front of house, toilets and other areas of the pub are cleaned and maintained in accordance with Company guidelines throughout the day , adopting the Company’s Clean As You Go philosophy
Adhering to the Company’s Uniform Policy at all times when on duty
Maintaining a high level of attendance and time keeping in line with your schedule
Attending monthly staff meetings
Adhering to all aspects of licensing law, trading standards, Customs and Excise regulations, food hygiene, health and safety and Company policy.
Working in accordance with Standard Operating Procedures at all times.
Carrying out any reasonable instruction given by any member of the Pub Management team or any Wethercentre Manager, including carrying out other or additional duties you are asked to do to meet the needs or requirements of the business.
Maintaining continuous development of their personal knowledge and abilities by completing all training, including: induction, eLearning, workshops and projects as required and on the job training.
Ensuring the Challenge 21 Policy and Don’t Do Drunk Policy is being adhered to and to inform the Duty Manager where you sense the policy needs to be enforced or may be breached.
The ideal candidate for this role will be focused on delivering the best customer service and able to work at pace. In addition, you will have the following skills and experience: A good grasp of the English language, able to communicate politely to our guestsActively able to listen to your fellow team & take instructionBe enthusiastic & passionate for our products & the service you provideAs a team player you never say that’s not my job, we all work togetherAble to work at pace whilst multi-tasking to maintain the highest quality serviceWilling to learn, develop & go above & beyondYou understand the subtle ways to adapt to your guests needs & your charisma & confidence is naturally authentic
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