London

Social Media & Content Assistant

Job description          

We’re looking for a SOCIAL MEDIA & CONTENT COORDINATOR to join our team.
JOB TITLE Social Media & Content Coordinator
LOCATION Kew Gardens, London
REPORTS TO Social Media Manager
JOB PURPOSE Responsible for the day-to-day running of Jigsaw’s social media accounts; to be the first port of call for all social media enquiries across the business.

DUTIES AND RESPONSIBILITIES Accountable for the planning and execution of organic social media content across Jigsaw's social platforms, working closely with all departments to support business and marketing objectives. Produce content for use across all social channels, including photography, video and lives Responsible for daily monitoring and community management across UK and global channels. Dedicate sufficient time to nurturing the Jigsaw community, engaging in conversation, responding to comments and promoting relevant content. Work with the Social Media Manager to deliver the social media strategy, implementing it through the key channels. Work with customer services to ensure that customer communication via social media are consistent and reporting any issues or trends that arise. (Please note this feedback could arise and need managing out of normal office hours). Compile weekly, monthly and seasonal social reports and competitive overviews, using analytics. Identify and communicate opportunities to optimise performance, utilising learnings to improve decision making. Responsible for regular blog posts based on brand stories, liaising with digital agency to create SEO-optimised posts. THE IDEAL CANDIDATE WILL HAVE: A solid understanding of social media and content creation Be passionate about social and have a creative flair alongside good commercial understanding Ability to work with a fast-paced environment on multiple projects Knowledge of social media channel best practice, including monitoring and analysis Excellent written and communication skills Experience of community management Knowledge of Photoshop, Photography & Google Analysis Flexible to work out of hours to cover Jigsaw events on social media channels. BENEFITS 23 days holidays Life Assurance Pension Staff discount – up to 50% Cycle to work scheme Subsidised lunches Gym access Season ticket loan Access to group discounted Discounted Tastecard Sample sales
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JOB TITLE Social Media & Content Coordinator
LOCATION Kew Gardens, London
REPORTS TO Social Media Manager
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