Job description          

We are looking for enthusiastic, care-focused individuals that have a keen interest in health care, working from our Mansfield base on a six month fixed term contract basis covering a variety of weekly working hours including weekends and bank holidays.

We will provide you with a comprehensive Induction Programme, full PTS core training will be provided along with uniform and necessary DBS checks.

You will be responsible for the care and safe transportation of non-emergency PTS patients. Ensuring timely transportation to and from appointments at hospitals, treatment centers day units or other places of care. At all times the post holder must ensure patient safety and reduction in harm to patients, self, colleagues and others by assessing risks and adopting safe working practices.

Role Responsibility

To undertake a full range of PTS duties including stretcher work and wheelchair clamping; competence in patient assessment, manual handling and moving of patients, oxygen therapy, BLS and AED, airway and circulatory management, medical and trauma related emergencies; basic physiological knowledge

Ensure own compliance with patient care and safety protocols and guidelines

Ability to work alone as required on a range of PTS duties

Maintain a high standard of vehicle and equipment serviceability, cleanliness and permanent readiness. Carry out daily vehicle checks and report defects promptly in accordance with service instructions

Provide a patient focused service and an appropriate level of customer support that engenders customer satisfaction and confidence in the service

Convey allocated patients and escorts to and from home address, to and from hospital or other treatment centers and between hospitals, other treatment centers or care facilities

Drive allocated vehicle as road traffic law dictates, in a manner appropriate to the conditions, and with due consideration for the safety of vehicle occupants and other road users, in non-emergency conditions

Maintain communication with local control using mobile data device or telephone, as appropriate

Complete all statistical information and patient journey records neatly and on time as instructed

You will ensure effective use of technology to meet contract KPIs and performance targets

Stop, report and lend appropriate support and assistance, within competencies, at the scene of any untoward incident that may require first aid and /or ambulance intervention on route; assist colleagues when necessary to do so

Ensure the patient’s home is secured if left unattended and maintain the security of, when entrusted with responsibility for, valuables including money and personal belongings whilst the patient is in the post holder’s care

The Ideal Candidate

Skills and Abilities

Proven numerical and literacy skills

Effective communication and interpersonal skills gained from experience of dealing with customers or members of the public

Full Driving licence with no more than 6 penalty points held for more than two years

Diplomatic and Negotiation skills

The ability to work on your own initiative

Good organisational skills

The ability to work with personnel of all levels

Evidence of well-developed communication skills, both verbal and written

Personal responsibility - uniform standards and timekeeping

About the Company

ERS Medical, one of the UK’s largest independent healthcare service providers, offers a range of specialist patient transport and courier services to the NHS and wider healthcare sector across the UK
ERS Medical Limited Nottingham jobs

ERS Medical Limited

Nottingham jobs

Nottingham jobs

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We are looking for enthusiastic, care-focused individuals that have a keen interest in health care, working from our Mansfield base on a six month fixed term contract basis covering a variety of we...