Oxford

Customer Service / Insurance Advisor

Job description          

Insurance Advisor - We are currently recruiting Insurance Advisors; within the customer service or sales departments for our client based close to Thame. The opportunity - Due to a contract win my client is looking for new Insurance Advisors to support the automotive sector. This is an exciting opportunity for either someone looking to start their career in the insurance sector or for an experienced advisor to join a family run, friendly and stable company. The Insurance Advisor role - The company are recruiting for two areas of their business, the first a new business advisor, handling incoming calls from customers wanting to activate their temporary insurance cover. During the call you will also discuss the option of an annual insurance quotation, explaining the benefits of having a branded insurance product specific to the type of vehicle they have purchased. The second role is more customer focused, handling calls from existing policy holders, managing the renewal process and making any amendments required. About you - The successful candidates will have excellent communication skills, a clear telephone manner, will be able to ask questions clearly and to record information accurately. You will be confident with communicating with people of all levels and to be able to engage them in conversation. You will be a team player and driven by providing a good service to customers. People with previous insurance or financial services experience is a benefit however full training will be given to candidates with the qualities mentioned. The package - The company offer an attractive salary of up to 22K depending on previous skills and experience. They also offer pension, life insurance, discretionary annual bonus, 23 days holiday which increase with length of service (plus bank holidays). Training is continual, they will also offer the opportunity to complete industry related qualifications, paid for and supported by the company! Working pattern: 9:00am to 5:30pm, 3 weeks per month. 10:30am - 7:00pm, one week in every four. You will also be expected to work one Saturday in every four, with a day off in the following week to compensate.
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