Oxford

Customer Services Advisor x2

Job description          

Customer Service Advisor x2
Aylesbury
Salary £26, 652 Per Annum
Full time – 37 hours per week
Fixed term contract to 31 March 2020 The Vale of Aylesbury Housing Trust is a Buckinghamshire based housing association providing homes and services to local communities throughout the Vale of Aylesbury, we have around 7,200 homes. We pride ourselves on working closely with residents and surrounding communities to make sure we deliver high quality housing, homes and services. We are looking for two amazing Customer Services Advisors to help us achieve our vision and goals. The Role: As a Customer Advisor, the post holder is required to provide an excellent, extensive, comprehensive and seamless service to internal and external customers, proactively promoting the Trust’s services. Working as part of a team handling customer enquiries across the full range of services. The Customer Advisor supports the overall service and performance plans operating within the Contact Centre and works to achieve personal performance targets and service levels, aiming for continuous improvement and providing flexible cover across the team. Required Skills and Experience: Good general education including GCSE grade C or equivalent in Maths and English Ability to work as part of a team Demonstrate commitment to high standards of customer care and a commitment to promoting equality in employment and service delivery Good, clear and sensitive communication skills with the ability to communicate verbally and excellent written skills E&D Commitment:

Our Vision and Values express our commitment to becoming a leader in our field, providing quality affordable homes and investing in Aylesbury Vale’s diverse communities. As part of our continued commitment to our workforce accurately reflecting the community we represent, we especially welcome applicants from BAME backgrounds, and applicants who have status as an individual with a physical or mental disability, as part of our ongoing commitment to Equality and Diversity. Closing date: 22 nd October 2019 - midday
Interview date: Week commencing 4 th November 2019
Vale of Aylesbury Housing Trust Oxford jobs

Vale of Aylesbury Housing Trust

Oxford jobs

Oxford jobs

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Vale of Aylesbury Housing Trust Oxford jobs

Vale of Aylesbury Housing Trust (Oxford jobs)

 Jobs in organization(state)
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