Sheffield

Customer Service Adviser X3

Job description          

Customer Support Adviser X3
Location: Rotherham, S60
Salary: £9 per hour
Contract: 6 months

Are you looking for an immediate start?
Do you have Customer Service experience?

An exciting opportunity has come up for an experienced Customer Service Adviser based in Rotherham.
This is a fast paced, demanding role and the successful candidate needs to be adaptable to change of pace in workload. The purpose of the role is to communicate with our customers and keep them informed regarding site visits at all times ensuring their expectations are managed effectively and by using the tools provided in a timely and professional manner.

Main Duties
 Identify any operational and regulatory risks, escalating as appropriate
 Ensure the service we offer our customers is to the highest standard
 Operate information systems to the required standard to maintain accurate and secure records
 Understand and adhere to the company and department standards, policies and procedures
 Adhere to the Competence and Training procedures, in particular, to promote a culture where customers are treated fairly and are properly informed
 Effective networking and partnering with customers, suppliers and operational teams within the peer group to resolve issues, share best practice and implement solutions to improve overall service levels
 Team members to lead, inspire and support in order

Key Skills
 Demonstrate a willingness to learn
 Excellent organisational & prioritising of workload
 Excellent communication and effective network skills to impact and influence
 Ability to work well under pressure
 Strategic thinking and effective decision making
 Focus and drive to achieve results

Hours
Monday to Friday 7am – 8pm (shifts 7am – 4pm/ 11am – 8pm / 8am – 5pm - 40 hours per week)
Sat/Sun 8am-8pm (3 days off in the week if worked)
Benefits
Weekly pay, accrued holidays, pension scheme, onsite kitchen and more
Interested? Apply now!
Pertemps Network Group Sheffield jobs

Pertemps Network Group

Sheffield jobs

Sheffield jobs

 Sheffield jobs  Sheffield jobs

Express Recruitment are proud suppliers to local NHS establishments across Nottinghamshire. We have an urgent requirement for an experienced Medical Secretary to support a busy department in Sutton...

A great opportunity to join a successful £440m turnover integrated NHS Foundation Trust. Our service portfolio includes mental health, intellectual disability and specialist mental health services,...

Duties will include: Stock control, making sure the store is well stocked and looks attractive to the customers Cleaning duties Feeding duties Being responsive to the needs of the customers Serving...

We are East Midlands Ambulance Service (EMAS), an organisation focused on delivering a high standard of emergency and urgent care to our patients across the region. The East Midlands Ambulance Serv...

Express Recruitment are excited to be recruiting for a large local authority, who are looking to recruit 2 new Temporary Workers in anticipation for their busy summer period! As a Telephone Admiss...

Pertemps Network Group Sheffield jobs

Pertemps Network Group (Sheffield jobs)

 Jobs in organization(state)
Accounts Assistant
2019-08-18

We are recruiting for our client for an Accounts Administrator for an immediate start for a clothing business.

Temporary contract (Monday to Friday, 8:30am to 4:30pm, 37.5 Hours) starting ...

Pertemps are currently seeking Consultant - General Paediatrics doctor that can work on a part time locum basis for an initial 4 Week period with possibility of extension. This particular vacancy i...

Customer Support Adviser X3
Location: Rotherham, S60
Salary: £9 per hour
Contract: 6 months

Are you looking for an immediate start?
Do you have Customer Service experience?...

Dispatcher X3
2019-08-13

Dispatcher X3
Location: Rotherham
Salary: £9 per hour
Contract: 6 months

Are you looking for immediate work?
Do you have previous Customer Service Experience?

An e...

Pertemps are currently seeking FY2 - General Paediatrics doctor that can work on a part time locum basis for an initial 3 month period with possibility of extension. This particular vacancy is base...