Ecommerce Marketplace Assistant – Graduate

Job description          

Reporting Structure: This role reports to the Head of Ecommerce Location: Staveley Office, Cumbria, Lake District Hours: 09.00 to 17:30 with 30-minute lunch; Mon-Fri Salary: Competitive Background: inov-8 is a fast growing, market leading brand, forged in the fells and mountains of the British Lake District. Trading in more than 60 countries within the off-road running, road running and elite fitness categories. Everything inov-8 does is designed to celebrate the grit and glory of the committed athlete. Every inov-8 product is designed to be light, fast and natural. The inov-8 brand is committed to running and fitness. It is bold, innovative, determined and tough. In 2018 inov-8 became the first sports and outdoor brand to pioneer the use of Graphene in footwear. Overview: Ecommerce/Marketplace Assistant will be supporting the day-to-day running of our UK and US marketplace channels and will also include assisting with the trading of the ecommerce website. This is a varied role based predominantly on the marketplaces side of the business whilst providing a small amount support to the ecommerce team Role Purpose Build on an already flourishing part of the business by supporting the ecommerce and marketplace team. The marketplace side of the role will specifically focus on purchase order, intake management and trading analysis. The role will also consist of Amazon SEO and product listing optimisation. The ecommerce side of the role will contribute in supplying product data, images, videos and other assets to grow online conversion and build sessions. The role will also consist of weekly trading reports as well as forecasting sales techniques in a commercial climate. Role Including but not limited to; Update weekly trading report prior to Monday trade meetings Provide Monday trading analysis and any ad hoc analysis to support Marketplace Manager Monitor the forecast, and identify gaps in future stock levels, to ensure products are always in stock Responsible for creating and amending all FBA transfer orders on Seller Central Liaise with the warehouse to manage the tracking of intake into Amazon fulfilment centres Create engaging quality content for Amazon platform, in line with brand tone of voice Upload new products and imagery onto the platforms prior to each season Update and maintain existing product listings and ensure images, content and keywords are fully optimised Follow up seller reviews with product review request templates Export and update product reviews – summarising key themes for wider teams Use Data Insight tools to monitor campaigns and customer journeys online, reporting regularly on findings Use Google Analytics to report on Traffic and Acquisition, monitoring trends to share with internal teams Support marketplace/ecommerce in Paid Search and SEO Person Specification Essential Excellent written and verbal communication skills Strong analytical skills Strong attention to detail Commerciality Desirable Marketing/Business/Ecommerce Degree or similar Experience working with ecommerce/marketplaces is desirable but not essential Knowledge of ecommerce platforms, content management systems and ecommerce site operations tasks Copy writing skills with excellent grammar and spelling Closing date: 22nd November 2019 Interview date: Week commencing 2nd December 2019 Contact: Interview date: Competitive Salary, Staff training, 22 days holiday plus Bank Holidays (increasing 1 day per year for every year of service to a maximum of 25 days), Company Pension Scheme, and generous Staff Purchase Scheme.
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Reporting Structure: This role reports to the Head of Ecommerce Location: Staveley Office, Cumbria, Lake District Hours: 09.00 to 17:30 with 30-minute lunch; Mon-Fri Salary: Competitive Backgro...