Sales Administration Coordinator

Job description          

GDHV Job Description

Job Title: Sales Order Administrator

Business Unit: Business Support

Geographic Location: Hedge End

Job title of Line Manager: Business Support Manager

Main Purpose of Job

Glen Dimplex Group is a world leader in intelligent electric heating and renewable energy solutions, as well as holding significant global market positions in domestic appliances, cooling and ventilation. Due to continued growth we are currently looking to recruit a Sales Administrator. The role of a Sales Administrator is to provide outstanding customer service, ensuring our service levels are maintained to a high standard through processing orders liaising with customers and sales teams receiving and making calls to achieve our key performance indicators.


1. To coordinate and communicate with other departments within GDC to ensure that customer requirements are met within timescales. 2. To process all orders from customers within agreed timescales providing outstanding customer service and achieving key performance indicators.

3. Provide efficient maintenance of allocated accounts and ensuring that service levels, claims and cash & debt targets are achieved.

4. Ensuring that CPU quotes and pricing support is processed within agreed timescales to meet the customer requirements and deadlines.

5. Deliver outstanding customer service by responding to customer enquiries in a professional and efficient manner by phone, email & or fax as appropriate.

6. To assist the Department in developing cross team co-operation & liaison with all departments particularly the front -line Sales staff.

7. To undertake any tasks that may be necessary as specified by the Sales Administration Supervisor & Senior Sales Administrators.

This list is not exhaustive, and we may ask the employee to undertake other duties over and above those listed in the job description.

Skills, Knowledge & Experience

ESSENTIAL SKILLS & EXPERIENCE Microsoft office Positive can-do attitude Curious and always looking for ways to improve Able to take ownership of tasks Customer focused and adaptable to change DESIRABLE SKILLS & EXPERIENCE: High organisational skills and the ability to manage account portfolio at the same time. Ability to prioritise own workload. Strong communication skills.
Glen Dimplex Heating & Ventilation Hampshire jobs

Glen Dimplex Heating & Ventilation

Hampshire jobs

Hampshire jobs

 Hampshire jobs  Hampshire jobs

Pharmacy Logistics Apprenticeship – Hampshire Hospitals NHS Foundation Trust

Location: Base site Royal Hampshire County Hospital Winchester. Possible working at other HHFT sites depending ...

Credit Controller

Salary: £20,430
Location: Chandler's Ford
About Us We are inviting candidates to apply for a new exciting position at Utilita working as Credit Controller Litigation Advisor based at our ...

HHFT recently gained Training Provider status and has now begun to implement its plan to train its own HCSWs through the Level 2 and Level 3 Apprenticeship Standards.

As part of this devel...


We are currently looking for an experienced Administrator to join our supportive and friendly team within the Community Child Health Information Service (CCHIS), based in Chichester and covering ad...

Career Practitioner

We are looking for a dynamic and innovative Career Practitioner to join our careers service. The Careers and Employability Service, based in Student Services, provides high quality information, adv...

Glen Dimplex Heating & Ventilation Hampshire jobs

Glen Dimplex Heating & Ventilation (Hampshire jobs)

 Jobs in organization(state)

Responsible for carrying out administration tasks on behalf of the Technical services department.
Working closely with the Technical Support Manager supporting finance requests such as raising ...

It is an exciting time in the evolution of Glen Dimplex Heating & Ventilation. As the global leader in electric heating, we are looking to strengthen our brand presence in the markets we serve, ach...

GDHV is all about promoting our products and services and our contact centre is no exception. We’re dedicated to delivering world class service and that means having a world class team. In the role...

The Demand Controller is the key controller of demand within the order focused 0-3 months period, looking at real order intake vs Demand Plan.

This is a key role in spotting trends, abnorm...

Taking calls & answering emails from our indirect & direct consumer customers in relation to in and out of warranty claims, presale information or any other queries and providing a resolution or es...